Concern or Complaint Support

What if you’re worried about the advice you’ve been given?

Directors often feel uncertain if advice is rushed, unclear, or doesn’t match their company’s circumstances. In these cases, a review can confirm whether important details have been overlooked and whether the recommended route is truly in your best interests.

We help you understand the implications of the advice, check it against insolvency regulations, and explain in simple terms what your rights and responsibilities are.

How can directors make a complaint about an insolvency practitioner?

If you believe you’ve been misadvised or treated unfairly, you may have grounds to make a formal complaint. Insolvency practitioners are regulated, and complaints can be escalated to their governing body for investigation.

We guide you through the complaints process, including how to gather evidence, structure your case, and submit it in the correct format. This ensures your concerns are heard and increases the likelihood of a fair outcome.

What support is available while a complaint is reviewed?

While a complaint is ongoing, directors must still fulfil their legal duties and protect themselves from personal exposure. This can be difficult to manage alone.

We explain what steps to take to remain compliant, minimise risks, and keep creditors informed during the dispute. Having an experienced professional on your side ensures you maintain control and safeguard your position while your concerns are investigated.